Delivery & Replacement Warranty

Delivery time

Your order is delivered within 2–24 hours after payment and all required order details have been confirmed. For forwarding services, provide the destination inbox before setup begins.

24-hour replacement warranty

The replacement warranty lasts 24 hours from delivery. If an item arrives with an access issue or does not match the confirmed package, contact us within that window with your order details, the affected item and a description of the problem. We will review the issue and arrange replacement under the warranty.

Order details

Your confirmation records the service, quantity, package type, total price and delivery format. Keep that confirmation and your delivery message so the support team can identify your order.

Refund requests

Contact support if you need to discuss a refund. We review the delivery status and the circumstances of the request with you.

Contact support

Email pvapool01@gmail.com with your order reference and the issue you need help with.